Storage vendor EMC yesterday unveiled a software tool designed to automate fault management for storage.
EMC's Smarts Storage Insight for Availability incorporates storage management software, and fully automates root-cause and impact analysis of availability problems across the Fibre Channel storage area network (San).
The company claims that this results in a dramatic reduction in downtime and mean time to repair.
The software uses data and topology directly from the ControlCenter to auto-discover San network elements and their inter-relationships.
The built-in analysis engine automatically identifies the impact of failures on related infrastructure elements, including host devices, file systems and EMC PowerPath logical paths, as well as EMC network-attached storage systems and file shares.
"As any storage manager today can attest, fixing an IT problem is relatively easy once the failure is diagnosed," said Chris Gahagan, senior vice president of resource management at EMC Software Group.
"The difficulty lies in finding the root cause among the myriad events that appear on the management console.
"A high level of automation saves time and resources across multiple groups, ensuring that the right team gets to work on the right problem right away."
Tony Asaro, senior analyst at Enterprise Strategy Group, added: "Given the complexity of today's enterprise IT infrastructures, a single failure in one domain can cause a flood of alarms and duplicate trouble-tickets throughout network, storage and applications infrastructures.
"By cross-correlating root-cause problems, Smarts Storage Insight can rapidly determine whether the problem exists in the IP infrastructure or the Fibre Channel San.
"Obviously, this immediately eliminates finger-pointing, and productivity increases because administrators are no longer wasting valuable resources chasing the same problem."
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