European countries are slow to embrace Intranet and communications technologies because of an alarming lack of understanding among board directors, according to a recent survey.
Over 500 IT directors, board directors and employees in seven European countries were surveyed. The senior managers claimed to see the importance of the Web and email culture, but were slow to understand and implement them.
The European Business Communications Survey, commissioned by Novell, polled employees from companies in Germany, UK, Spain, the Netherlands, Italy, France, Germany, and Sweden.
The age-old board director/IT director divide is still alive and kicking. IT chiefs feel they are still not taken seriously at board level.
Despite a promising 74 per cent of board directors understanding that their organisations will lose out if they do not keep pace with new communications technologies, over half of IT directors find it difficult to convince their managers about the benefits of installing such technologies.
There is also a question of whether IT directors are being listened to by the powers that be. More than half of board directors see the role of IT director as service providers, while only 19 per cent regarded them as strategists.
This is despite 70 per cent of senior managers say that improving information systems should be a strategic goal for their company, and 79 per cent say their information management will be the most strategic weapon of the next decade.
Roland Richter, Novell?s Emea vice president, said: ?Many senior managers feel overwhelmed by the pace of change and the bewildering number of choices they are offered.?
Communications has been singled out as something critical that needs to be addressed in organisations. The top five gripes by employees are: lack of information sharing by managers, poor briefs and instructions from bosses, technology breakdowns, old and out-of-date technology, and duplicating work of other colleagues.
IT directors feel that Intranets are key to keeping all employees in the company loop. Around 70 per cent of IT chiefs believe Intranets will change the way their business communicates, while 75 per cent predict that the vast majority of companies will have installed an Intranet over the next five years.
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