Hewlett-Packard has moved to calm UK distributors and dealers, which were bracing themselves for shortages of HP Vectra PCs after US resellers complained to the manufacturer.
US wholesalers accused HP US of adding distributors while not supplying sufficient kit to satisfy demand. These gripes echo the UK channel?s complaints last year about shortages and over-distribution of Vectras and Laserjet printers.
HP US appointed Ingram Alliance and Tech Data as distributors in November but insists that poor management of the transition to HP?s newer Vectra VL4 and VL5 models is to blame for shortages, not stockholding by a larger number of resellers. Micro Age, Computerland and Merisel have all experienced shortfalls in orders but HP claimed most of its resellers have a second source for kit.
One UK reseller said the shortages are likely to cross the Atlantic. "We?ve seen it before and we follow the US. All the disties and dealers want enough of the new stock and I?m waiting to see if HP can deliver the 240volt version in volume." But John Yelland, PC and peripherals marketing manager at HP UK, said: "Here, it?s a case of bring your truck and take as many as you want. There are plenty available in readiness for the UK fiscal year end in a few weeks so supply is no problem here." He said HP Europe has no shortages either.
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