AOL has got itself in hotwater over an ?800? number mix up.
A posse of angry AOL customers are up in arms about being charged for using a 10 cent a minute ?800? number to access services which they had assumed to be free.
AOL offers $6 an hour 800 number as a way to give users access to its online services via a local phone call when they are traveling. Officials at the online service provider believe the problem may be coming to light now because of a recent shipment of Packard Bell PCs that were automatically configured to dial the 800 numbers. The two companies are preparing to avoid court action by reimbursing the enraged customers.
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