
UK download times too slow, say users
Speed is the key factor for surfers.
Web users say they want their internet service providers (ISPs) to go faster, according to a recent survey by Californian market researcher J.D. Powermore.
The survey found that UK internet users value connection speed more than any other factor as the key to being satisfied with their ISP.
But the price of the best known high-speed internet connection, ADSL, is putting potential customers off upgrading to broadband connections, with less than one in 10 saying they were very likely to use either broadband cable or ADSL to connect to the internet.
The research also found that monthly internet call charges had fallen by over half on average, from £15.95 to £7.60. Moreover, one in five customers are now using fully unmetered packages.
Some 28 per cent more UK households are now online compared with this time last year, and they are also changing service provider less often. While a third switched ISP last year, just 13 per cent said they were thinking of changing in the next 12 months.
V3 Latest
BT plan to close down conventional fixed-line phone network by 2025 and go all-IP
BT wants to make the public switched telephone network history within eight years
Facebook Login hijacked by hidden web trackers, claim security researchers
Personal data being purloined by third parties via Facebook Login API
Apple: we've no plans to merger iOS and MacOS
MacOS and iOS are better off apart, says CEO Tim Cook
Oracle: Java SE 8 business users must buy a licence from January next year
Or they'll no longer be entitled to updates and bug patches