Networking giant Cisco has unveiled several new products designed specifically for small and medium sized enterprises (SMEs), including switches, an IP telephony gateway and an IP video surveillance camera.
Forming part of the Cisco Small Business Pro series, the ESW 500 Series Switches come with an enhanced five-year warranty, including next business day hardware replacement where available, free software fixes, 90 days of complimentary tech support and one year of click-to-chat support.
The SPA8800 IP Telephony Gateway, meanwhile, is aimed at helping SMEs make the transition to VoIP by allowing them to connect an open-source IP PBX to existing analogue phones and fax machines.
For SMEs with physical security concerns, Cisco launched its PVC300 IP Camera, a networkable surveillance device that can be viewed from virtually anywhere, even on an internet-enabled mobile phone. It includes software to control and manage up to 16 cameras, as well as motion detection and integration with recording to Cisco network attached storage devices.
"In order for small businesses to successfully move forward, it's necessary that they have access to the right kinds of services, support and communities of experts and peers they need when they need it," said Rick Moran, vice president of small business solutions marketing at Cisco.
"We are delivering this in various ways through our web site with click-to-chat and 'buy now' features, and through our Web 2.0 support community so that small businesses get the service and support they need when they need it and how they need it."
The company also announced several changes to its Smart Business Communications System. New features include TimeCardView, which allows staff to clock in and out, track hours and download information to payroll applications from their IP phone, as well as greater WebEx integration, single-number call routing and third-party network monitoring and management.
The products are all available now across Europe, the US and other regions. The Cisco ESW 500 Series Switches range from $659 (£412) to $3,299 (£2,065), the SPA8800 IP Telephony Gateway is listed at $600 (£375) and the PVC300 IP Camera will cost $794 (£496).
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