The world wide web is "half way there" in terms of usability, according to a prominent critic.
Speaking in Australia at a conference held by his company, Nielsen Norman Group, internet expert Jakob Nielsen said that the internet is 49 per cent successful in achieving a high standard of usability, according to research by his firm.
Nielsen told The Australian newspaper that the web had improved by around five per cent in the past year or so.
"With the web, there was initially active hostility to the idea of usability," he explained. "Every year, more guidelines are being followed. There is less stupid design."
Nielsen said that the classic error with a lot of e-tail sites was a lack of integration and information for customers.
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