Small business financial and accounting firm Intuit is back online after an outage in its Quicken, QuickBooks and TurboTax online services.
Some of the company's cloud services shut down abruptly yesterday, leaving customers unable to file tax returns or accounts. Intuit claimed that it has solved the problems and that customers will be able to begin work again.
"We are carefully monitoring the sites and the applications that support them to ensure we provide the services that customers expect. And they are performing well at this time," said Ginny Lee, chief information officer at Intuit.
"We are deeply sorry for the disruption to businesses and consumers, and appreciate their patience as we worked to resolve this problem. It is our priority to work with those affected and resolve any issues caused by this outage."
Intuit said that problems began during routine maintenance when a power failure knocked out the primary and backup systems. The unexpected crash took hours to fully repair, although some services were back online relatively quickly.
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