Virgin is rolling out an intranet to cut down on the company's paper burden and speed up communications across the group.
The company wanted a system that was quick and easy to deploy, simple to customise and did not need a large team with heavy administrative support.
"It had to be lean and mean," said Ashley Stockwell, group branding marketing director at Virgin Group.
Virgin chose an intranet developed by Sorce, which provides packaged intranet and extranet systems.
The company initially implemented the out-of-a-box software for the 80 staff at its management office. It is now making it available for around 20,000 staff spread across 200 companies.
"Before the intranet, communication was via leaflets and posters which meant an awful lot of paper being sent out across the group," explained Stockwell.
Virgin can hang a wide range of applications off the intranet, including document management, bulletin boards, resource allocation, career development and online forms.
"We have lots of opportunities to develop the intranet. We have worked to develop specific applications - for example, a recruitment tool for human resources teams," said Stockwell.
"So far the feedback has been good, but an intranet is only as good as the content and the staff who run it."
Security was "not a high priority" for the intranet. "We don't post highly sensitive information, but everyone has a user name and a password and there are different levels of access," explained Stockwell.
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