BT Interactive services
With little fanfare, BT has launched an online Directory Services site, as well as a site where you can look up your home phone bill. The Directory Services site was impossible to get through to when we tried, however, which is worrying; let's hope BT has put in place a way of stopping people from trawling the database for direct marketing. The View My Bill service asks you for your phone number and customer number, and gives you the current cost of calls you have made, and tells you when you next bill will arrive. Another page lets you change your Friends and Family numbers.
It's good to click.
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