Abbey National has released the details of a five year desktop outsourcing contract, signed earlier this year, worth over $100 million to Wang Global.
The deal is one of the largest desktop outsourcing contracts in Europe, according to Wang, and covers all of Abbey National's 25,000 desktops throughout its headquarters and high street branches.
Four other companies competed with Wang for the contract but Abbey National would not reveal the identities of the losers. According to a company spokesperson, it took eight months of "rigorous tendering" to make the final decision.
Wang will provide hardware, software, helpdesk and first line support from its Networkplace range of managed services.
Abbey National said the contract is aimed at achieving minimum cost of ownership of its desktops and maximising business effectiveness of desktop.
Mac Millington, group IT director at Abbey National commented: "We see this move as a major step forward for us as we concentrate on our core IT competencies. Wang Global, as specialists in the field with access to market proven methodologies and leading technologies, can offer us effective systems, quality of service and cost efficiencies."
He added, "Abbey national has worked with Wang global since the early eighties and we are confident that the company can provide us with the highest levels of professional service and understand our business objectives thoroughly, providing support services that meet our needs."
Roger Whitehead, managing director of Wang Global added, "Developments in IT are moving at an increasing rate. More and more businesses are outsourcing their desktop management to specialist organisations, such as Wang Global which can offer the benefits of industry leading specialist expertise and economies of scale through specialisation."
"This leaves organisations such as Abbey National free to focus on their core business activities, confident in the support they have from their IT systems and services," he added.
Wang last month announced it had been bought for around $1.36 million by Dutch Services company Getronics. This will create a $5 billion global services company, one of the largest in the world.
At the same time, Wang reported a net loss of $57.7 million or $1.25 per share for the first quarter ending 31 March, 1999.
However, despite the loss, Wang chairman and chief executive Joseph Tucci said that the company's growth was on track and had received a boost in the quarter from three contract wins valued at more than $100 million each, including that with Abbey national.
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