Netscape Communications has launched an application that enables companies to automate business processes over the Internet.
Called Netscape Process Manager 1.0, the software automates the daily processes organisations run between their customers and partners.
For example, Process Manager could manage and automate the steps involved in filling a job vacancy. Candidates applying over the Net are vetted online by the recruitment agency, who then forwards details to the client.
Dusan Rnic, product marketing at Netscape said ?It is a way of harnessing the power of the Internet. It manages the processes we take for granted.?
Another prime candidate would be an international bank because they have lots of internal users and millions of customers.
Netscape claims the product differs from groupware products from Lotus or Microsoft because these cater for internal departments or workgroups. Process Manager is extends from the Intranet, through Extranets and ultimately the Internet.
The product is the first fruit of the collaboration between 20 companies including Netscape, Sun and Hewlett-Packard (Newswire 14 April ) to develop a protocol allowing different workflow systems to exchange information over the Internet.
Called Simple Workflow Access Protocol (Swap), it enables companies to implement workflow processes across Extranets, even with partner companies that use a different workflow product.
Products from the other Swap companies are expected soon. ?We accept other vendors will try and do the same thing, Netscape has a principle of open standards,? said Rnic.
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