Frame relay, the networking technology of the large corporation, is increasingly attracting companies with under 1,000 employees. According to a study by Massachusetts-based Sage Research, 34 per cent of organisations of this size are currently evaluating the technology.
Of the 2,000 companies surveyed in 'Frame Relay:a reality check', only 15 per cent of those with over 1,000 staff were evaluating frame relay, indicating that the large corporate market may be becoming saturated. Although Europe is likely to be a couple of years behind the US, the trend indicates that manufacturers and carriers need to consider a change in product and marketing strategy to appeal to a new class of customer.
?A service or product developed around a 5,000-employee banking organisation will not meet the requirements of a 600-person manufacturing firm,? commented the report?s author, Chris Bondhus.
The most important feature in the users? evaluation is usually the carrier system?s back-up capabilities, the research found.
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