Siemens GEC Communications Systems has won a major order for its Hicom 300E digital telephone system from Fiat Auto (UK) Limited. Fiat is replacing its ten-year-old system which could no longer handle the line capacity or flexibility needed to maintain the communications system or required levels of customer service. The Hicom 300E system will act as a hub for a five site virtual private network. According to Brian Pascall, Fiat's general services manager, "Hicom 300E allows us to set our own goals for call answering times and allows us to be more cost efficient." Siemens switches, which are based on ISDN and conform to OSI standards, will be installed at Fiat's Slough offices with anticipated savings of around #52,000 per annum.
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