The Dorchester Hotel on London's Park Lane has installed a sophisticated entertainment and office system in its rooms to meet the digital and business requirements of its guests.
The state-of-the-art networked system, part of the hotel's £10m refurbishment, uses technology from Cisco, Hewlett Packard (HP), Neos Interactive and NEC, with onsite support from the hotel's three e-butlers.
During their stay, guests can access digital films and music on demand, or carry out work. The system is made up of a plasma screen (in 90 rooms) or Loewe TV, a Pentium 4 computer and a printer and scanner. Cisco networking equipment links it to the internet via a 2MB leased line.
Hotel systems manager Luke Mellors said the system is so efficient that "one chief executive guest prefers to work from the hotel than his London office because the internet link to New York is faster".
He added that the entire Dorchester chain, which also has hotels in Milan, Paris and Beverly Hills, is trialling the system.
David Wilkinson, general manager at the Dorchester, said guests increasingly require access to a range of IT-related services. "We now have the infrastructure that will enable us to grow and mould the solution in whichever direction our guests require," he added.
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