A high level of friction exists between IT managers and the rest of a business when confronted with disaster recovery, according to analyst group IDC.
In a survey of 287 IT managers across the UK and northern Europe commissioned by Guardian iT, IDC found that 77 per cent said that non-IT departments only become aware of the importance of disaster recovery planning after downtime has occurred.
Average annual spend on disaster recovery was found to be around £50,000, with NT servers receiving the highest proportion of disaster recovery spend at 31 per cent. Some 28 per cent goes on mainframes, 20 per cent on Unix and the rest on others including PC LAN and AS/400, IDC said.
Around 64 per cent agreed that disaster recovery is still seen as an IT problem rather than something crucial to the wider business.
"Any unforeseen complication could potentially cost the company millions of pounds," said Ron Ratsma of Guardian iT's consulting arm. "It's critical that the company has disaster recovery plans in place, but our research shows that, all too often, the wider business does not place enough importance on this issue."
IDC found that 46 per cent of respondents felt that IT departments are not given enough support from the rest of the company in this area.
And while 82 per cent of IT managers surveyed said their organisations had a disaster recovery plan in place, a quarter said they tested their plans less than once a year or not at all.
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