US distribution giant Tech Data has introduced Technicall Signature, a support service that resellers can customise as their own and sell to customers.
The scheme is similar to Technicall, the service Tech Data offers to its resellers, except it is customised under the Var's brand. Technical is an incident-based, 24-hour helpdesk service that supports over 70 software applications.
The Signature service allows dealers to order pre-printed support cards with their own company names, customise phone greetings and personalise support menus for their customers.
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