Computacenter is to manage the Environment Agency's online property search service in a deal worth £3m over three years.
The new managed web infrastructure, part of the agency's Property Search Project, replaces a paper-based service and will cut search times in some cases from six weeks to two minutes, enabling the agency to redirect resources.
David Price, programme manager at the Environment Agency, said: "By sourcing IT infrastructure skills and services from Computacenter we were able to focus our own people on developing a highly sophisticated search capability."
The service, which will be hosted from the reseller's Service Operations Centre, brings together disparate environmental information from public and private organisations into a single online portal.Computacenter already provides the infrastructure for the agency's website.
The deal guarantees the system 99.97 per cent uptime, with the capability to cope with up to three million requests annually through its service level agreement (SLA).
Colin Brown, sector director for government at Computacenter, said: "The SLA is a challenge but it is something we are accustomed to through our public and private sector customers, which both look for high service levels."
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