While there has been concerns that the enterprise resource planning (ERP) software market will be hit by the Year 2000 problem, it is likely to continue growing and push the services market up with it, according to surveys by IT consultancy IDC.
IDC predicts the global consulting and integration services market will grow at a compound annual growth rate of 17 per cent, while the client-server segment will exceed 25 per cent over the next five years.
According to its estimates, training and education services are now worth $770 million, and it expects this to grow by more than 30 per cent over the same timeframe.
ERP application suites are popular in business for offering an integrated view and reporting of information from all areas of a business. While they help to reduce costs, and improve business processes, ERP projects are also notoriously difficult and costly to implement.
Companies therefore need to look at conducting training as an integral part of the process as early in the implementation as possible, IDC argues.
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