A new training programme at insurance giant Royal and SunAlliance (R&SA) is helping IT staff improve their all-round skills while slashing the company's IT training budget by £2m a year.
The company has rolled out a blended learning offering to IT staff that includes e-learning from NetG, just-in-time learning, CD-Rom courses and classroom-based training, across both technical and soft skills areas, as part of a programme to consolidate training delivery through one department.
Now all learning for the company's 1,200 technical staff is administered through a central team, replacing ad hoc departmental training decisions and allowing management to keep better tabs on the skills profile of IT staff.
David Burgess-Joyce, strategic change and information systems training manager at R&SA, told vnunet.com that the new set-up offered economies of scale and the ability to skill projects more effectively. By next year training costs will have dropped to £1.5m, he predicted.
"We were spending £4m every year on providing training, predominantly classroom-based, but very little in the way of soft skills," he said.
"Return on investment is always a bit of a holy grail but we've given IT staff more skills to do a better job. It also means they're getting things right first time and there's less rework required, which means we get the benefit to customers more quickly."
Microsoft receives a 30 per cent cut of all purchases on the Xbox digital store
Credit card thieves used Apple ID accounts to buy and sell virtual currency for Clash of Clans and Clash Royale and Marvel Contest of Champions
$5.1bn fine further evidence that the EU is anti-US, claims Trump
New cable will connect Virginia to France