Cisco has signed up Unisys to be a Global Support partner, providing network integration and product support services worldwide.
Unisys will support Cisco products at customer sites on a 24-hour, 365-day basis, as well as offering network design and implementation services. It already provides a similar service for Bay Networks.
Unisys met Cisco's criteria for this level of certification by having five regional Technical Assistance Centres, global support tracking, and 900 trained support experts. Unisys will get additional price discounts on Cisco products as a result of the deal.
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