Government and businesses need to prevent the emergence of an information underclass by ensuring all citizens have access to high tech services such as online banking and the Internet, a new report has found.
A study by the Management Consultancies Association (MCA) warns that society could be split into groups based on access to information, with the risk that a large group of 'information poor' could emerge.
The report, Globalisation and the Knowledge Society - The New Drivers for Business and Workforce, is the second in a series of reports produced by the MCA that examines how the UK can remain competitive in the next century.
Commenting on the report, head of management consulting at Computer Sciences, Andrew Miskin, said: "We need to make sure this doesn't happen. We have to have an education system that teaches people to access information, and skill people so they don't become a sub class."
The government needs to acknowledge the issue now and devise strategies to address it before the country's economic competitiveness is affected, Miskin said.
"Rather than just coping with the challenge, we should plan and meet the challenge," he said.
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