3Com is incorporating a service level agreement (SLA) system into its TranscendWare software modules,charging a daunting $20,000. A recent agreement with InfoVista Corp allows it to integrate InfoVista?s service level agreement conformance management system with the policy-based networking and data collection capabilities of TranscendWare. Available from June, InfoVista 1.0 is currently available for Windows NT and Windows 95; a Unix version ships from the third quarter, but no prices are yet available.
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