The Bank of Ireland has backtracked on an earlier decision and has agreed to refund victims of a phishing scam in which customers lost a total of €113,000 (£76,770).
The bank had previously claimed that "customers' personal log-on information is their responsibility and customers should never disclose this information to anyone".
Several customers lost between €5,000 and €16,000 after typing their log-in details into fake websites, and one user is thought to have had €49,000 removed from their account.
Financial institutions in Ireland have set up the High-Tech Crime Forum in response to the growing problem of cyber-crime and to deal with future attacks. The group is still being set up but it is expected to meet every two months.
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