BT hopes to save "potentially millions of dollars" by rolling out a directory to improve identity management for 100,000 staff in its Exact technology and IT operations division.
The telco said that it will work with Novell on the Directory Enablement Programme to integrate identity information into a core repository of digital identities for 100,000 users globally, including employees, agencies and partners.
Through the implementation of a single directory integrated with the company's many applications, BT expects to more efficiently manage its resources and reduce the IT costs associated with provisioning new employees and handling help desk calls.
"Without a clear view of our information and assets, there were risks of unnecessary duplications of efforts and resources, over-complicated systems, missed revenue streams and limitations on our responsiveness as a business," said Brian Giffen, chief information officer at BT Group.
"We believe that the Directory Enablement Programme has the potential to save BT millions of dollars."
Based on Novell eDirectory, the infrastructure is designed to establish a core meta-directory service to ensure that identity and asset management information is available from the 'One BT' identity repository.
The directory is also designed to facilitate role-based provisioning to securely create, change and manage digital identities across different applications for staff, partners and third parties.
"Our objective was to create an authoritative source of identity information for the whole BT Group," explained Giffen.
"In a large business, IT often develops at a departmental level leading to a range of applications, duplication of information, and possible security loopholes. BT saw an opportunity to unify its information and improve business processes."
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