Computer Associates is considering dumping Microsoft Exchange as its internal enterprise messaging system, citing bad support from Microsoft.
?Microsoft doesn?t know how to support a large enterprise, seven days a week, 24 hours a day?, said Russ Artzt, executive vice president of Computer Associates, in an exclusive interview with 'CM Corporate' magazine in Belgium. "Corporates are pissed off at Microsoft?.
Microsoft has been a close partner of CA for many years, so the criticism comes as a major embarrassment. ?If one of our Exchange servers goes down, Microsoft says ?Gee, sorry. Can you send us documentation and we?ll call you back in a couple of days?,? recounted Russ Artzt, who concluded: ?We are now looking at Lotus Notes."
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