A Silicon Valley start-up has launched 'self healing' software for PCs, which the company maintains will dramatically reduce desktop downtime.
Tioga Systems said its software investigates desktop computers to pinpoint the software they are running and to regularly analyse and repair problems such as conflicts between programs.
"It's not black magic," said Mark Pincus, chief executive of Tioga. "The self healing system is intelligent and deterministic. It can dramatically improve the diagnosis and repair of application software problems through automation."
Pincus pointed out that the Tioga system has taken a "fundamentally different approach to application management by recognising and controlling software interdependencies".
Alternatives for maintaining application availability, such as desktop lockdown, eliminate user flexibility and lessen productivity, he said. "Our product works with both out of the box and customised applications."
The self healing system includes the Tioga server, which controls the software agents and stores all the files that make up protected applications. The Tioga Agents probe existing applications on the desktop at scheduled intervals and automatically fixes them according to options set by the server administrator. The Tioga Remote Healing Console allows diagnosis and repairs remotely.
Also included are Integration Modules, which allow the system to integrate with other management software such as Remedy Helpdesk, Computer Associates' Unicenter TNG and Tivoli's TME 10.
"Applications are deployed much more frequently and aggressively today than ever before, which means more moving parts to manage on the desktop," said Stephen Foote, senior vice president at market research firm, the Hurwitz Group.
This is one of the first technologies to focus on applications once they are deployed to the desktop, Foote said. Existing solutions are focused only on the server.
Available immediately, the self -healing systems start at $10,000.
Founded in 1997, Tioga Systems has the financial support of venture capital backers Accel Partners and Softbank Technology Ventures.
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