Travel agent Thomas Cook has begun offering customers foreign exchange services online.
The company claims it is the first to offer a "virtual trading desk" for making foreign currency payments and orders from any Internet-ready computer. Toronto-based SIs Internet Marketing Associates and Quadravision Communications developed the system for Thomas Cook.
Yasser El-Riffaey, senior vice president at Thomas Cook?s corporate financial services division, said the system will save customers? time, particularly as they spend more time away from their offices. "The virtual trading desk responds directly to this trend by giving our customers the flexibility to make international payments from the road if needed," he said.
Internet Marketing Associates used Oracle and Netscape software to construct the trading desk and had to ensure the online system integrated with Thomas Cook?s existing services. The SI?s president, Randall Craig, said the system meets tough audit and security criteria.
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