US companies have moved beyond experimenting with IP and are now incorporating the technology into the fabric of their voice and data network strategies, market watchers reported today.
Analyst firm In-Stat said that many businesses have seen tangible benefits and are increasingly expanding their IP deployments.
In-Stat's latest report found that traditional PBX and key systems integration has stagnated, while IP solutions have gained favour over the past 12 months.
"Future purchase plans indicate a hastening shift to IP solutions, particularly in the small business market where IP-enabled and IP-based purchase plans are nearly double that of traditional PBX or key systems," said In-Stat analyst David Lemelin.
The research also found that, because IP alternatives are relatively new, many businesses are using multiple solutions to determine how IP can best be incorporated into their organisations.
In-Stat noted that the use of IP solutions nearly rivals that of traditional circuit-switched PBX equipment. A fifth of respondents to the survey indicated that they use multiple IP systems, the most popular being a combination of IP-enabled and IP-based technologies.
The analyst added that customers are expecting IP alternatives to be sufficiently pervasive to allow them to rely on a wide range of channel partners to help with integration and maintenance.
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