Interflora will use Lotus Domino to improve the efficiency of its flower ordering and delivering. Working with developers ARIS, Interflora has used Domino to create a sales support system called Messenger II. Val Bridgestock, Interflora's IT projects manager, said: "Our goal was to make it as simple as possible to process orders." Interflora has rolled out the ordering module which streamlines flower delivery by managing lists of all flower arrangements a store must create and automating production of delivery cards, address details and delivery lists.
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