European businesses may be losing millions of dollars in productivity due to computer downtime, a new survey has shown.
The report, commissioned by Hewlett-Packard, Oracle and BMC Software, revealed that 60 per cent of companies questioned are not aware of the specific cost of systems downtime to their business or organisation. Of course, these companies have a vested interest in promoting this claim, given their participation in system availability guarantee programs.
The research, conducted by Trend Consulting, showed that for a 50,000 person company, an increase or decrease in downtime of just 0.1 per cent per year is equivalent to a gain or loss of 50 person years of productivity.
The results also revealed that while companies do consider Internet applications to be the future, over half do not recognise the need to upgrade their mission critical infrastructure to support these applications.
Only 33 per cent of companies that took part in the survey said they are planning to put mission critical applications on the Internet and recognise the need to improve their mission critical infrastructure, including support, as they move to electronic trading.
Around 60 per cent said they still regard lack of security as the main reason for not implementing Internet systems in the short term, noted Peter van der Fluit, marketing director for the enterprise systems and software group at Hewlett-Packard commented. "This research confirms what we thought was happening in the field. Companies are developing their Internets as information silos. They are not linking new sites to their mission critical systems, nor are they providing fail safe support for these systems," he said.
Andy Bailey, product alliances and services marketing manager at Oracle, added: "If systems are not available, the application or the information is not available, so companies are not open for business and that means the competition is just a click away."
Across Europe, 399 senior IT managers in large and medium sized enterprises took part in the report.
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