European telco First Telecom has accused German operator Deutsche Telekom of behaving maliciously and won a court order against the larger company.
The order is to reinstate its freephone services, which are supplied through an interconnection with the German giant. Late on Friday afternoon, Deutsche Telekom cut First Telecom?s freephone service in what chief executive Mark Daeche described as ?a malicious act, designed to damage both our business and reputation?.
First Telecom provides international calls to residential and small to medium-sized businesses. Customers access the service via a freephone number supplied by the German operator. The number is mapped on to Worldcom?s network through an interconnection agreement with Deutsche Telekom.
The freephone number worked from all areas within Germany, including mobile phones.
Deutsche Telekom has taken issue with calls from mobile phones, claiming it is losing Pfg50 per minute in costs to mobile operators.
Said a Deutsche Telekom representative: ?First Telecom uses our freephone line and when customers dial from mobile phones, we have to pay charges.?
First Telecom?s Daeche said: ?Deutsche Telekom has provided a freephone service and negotiated the rates. It is not for Deutsche Telekom to control how we use this number, and certainly not our responsibility to look after their margins.?
The German giant said it would appeal with the court's decision but has agreed to reinstate the line for now.
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