Siemens Communications has linked up with CTI software developer Swan Solutions, and previewed its first product to allow voice over IP (VoIP) integration with its Hicom Office private branch exchange (PBX).
Siemens will supply its Hicom Office dealers with Swan's CallView third-party CTI integration software.
Bart Delgardo, managing director at Swan Solutions, said that this deal cements the relationship between the two companies and would widen the market for both of their products.
"This simplifies things for resellers that previously had to deal with two suppliers," Delgardo said.
CallView acts as middleware to connect PBXs with applications such as ACT, Outlook and Goldmine, as well as providing call centre management functions.
Last week, Siemens previewed Hicom Xpress @ LAN, an integrated ISDN router card that also acts as a VoIP gateway. Peter Cattell, Hicom Xpress product manager, said the card allows H.323 IP clients to communicate with other extensions in the office and with the outside world, via ISDN.
The card will not be available until September, when Siemens also plans to release its C.55 full-featured soft phone. Each card supports up to 16 IP clients.
Siemens also demonstrated its HiNet Express ComServe, a Windows NT-based soft PBX. The manufacturer said ComServe will be a platform for workflow applications, besides providing features such as call forwarding and unified messaging.
Delgardo said he hoped Swan will reach a similar software-bundling agreement with Siemens for the ComServe.
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