Microsoft is pressing ahead with plans to introduce new terms from 1 October despite facing calls for a government investigation into proposed software licence changes.
The Redmond giant is introducing subscription-based volume agreements to replace discounts on software upgrades, much to the irritation of user groups such as The Infrastructure Forum (Tif), Elite, The Institute for Management of Information Systems and the Society of IT Managers.
Earlier this week Tif claimed that its 98 members would end up paying an average of 94 per cent more. It wrote to the Department of Trade and Industry (DTI) urging an investigation, arguing that the changes represent an abuse of Microsoft's market dominance.
Microsoft said it was "surprised and disappointed" at Tif's move to bring in government watchdogs but would continue to talk to them about their concerns.
Tif's letter is understood to be en route from the DTI to the Office of Fair Trading (OFT) but the matter had not yet been addressed by the OFT at 1600 hrs BST on Tuesday.
Microsoft has also reiterated its view that the changes could mean higher licensing costs for about one in five licence purchases. "We and our partners are working directly with customers to address their concerns, and help them understand their options," the company explained.
Analysts have said that they have never seen so many users upset over planned licensing changes.
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