ICL has restructured its ICL CFM outsourcing arm into discrete business function units.
The company has scooped all its desktop and PC business into a single 1,500 strong Distributed Services Unit. This manages 8,000 servers and 300,000 PCs.
ICL CFM has also pooled all its 450 staff into a single Professional Services unit. This division will launch Year 2000 services later this year.
The company has also reorganised its customer services into a single Client Services unit. Account handlers will provide each of ICL CFM's 200 customers a single point of contact with the company.
Previously ICL CFM was aligned on market sector and geographic territory lines.
ICL CFM claims it is the UK's third biggest outsourcing company with annual sales of over #270 million a year. Customers include the Deptmartment of Health and BZW, the London-based merchant bank.
As part of an overseas sales drive,ICL CFM is building a global voice and data network. It has started work on the service in Western Europe and it expects to roll out the service across the world in 1998.
ICL CFM was formed in January this year, when ICL merged some of its businesses into CFM. Prior to this, CFM operated at arms length from ICL.
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