Builders merchant Travis Perkins has launched an online ordering service and claims it is now receiving 200 orders a week.
The service is open to account customers only, who enter a user-ID and password to access individually negotiated price discounts. Users may place orders at any time of the day, which is of great convenience to builders who generally only have access to PCs out of working hours.
Client software has been distributed on CD to about 400 customers. The software dials up the Travis Perkins site when users have assembled a materials list using a drag-and-drop interface, and the site returns a total price. The site can also send back details of new products carried by the merchant.
The Web ordering system, which was launched in October of last year, exploits the flexibility of the Web. It currently uses fax and email to dispatch orders to a branch nearest to the customer. (www.travisperkins.co.uk)
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