Claims that Psion's handheld Organiser 5.0 machine suffers from an extensive series of manufacturing problems were denied by a representative today.
Steve Pang, representing Psion, said that the Series 5 unit, which has been in short supply since it was introduced last June, is a robust product that has showed few problems. The company?s response followed a letter to a UK trade magazine last week, in which a customer claimed that a model he had bought had broken in half.
Pang said that, while his company was aware of some units having problems with malfunctioning screens or peeling cases, these were isolated incidents, claiming any problems with the Series 5 are minor and unrelated to a tooling problem that briefly caused a hold-up in production last August.
Psion is now manufacturing at full strength and has fulfilled forward orders made before the Series 5 was introduced, he added.
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