The open day was primarily for accountants and agents from across the country, and the aim, to improve the service and help offered to taxpayers.
The day included an opportunity for visitors to tour the site at Shipley and to see how the large volume of payments received daily are processed. In April a record was broken when it received 125,000 items of post and banked a record £5bn over three consecutive days.
There was an open forum where the accountants and agents were able to meet with managers from the Shipley and Cumbernauld Accounts Offices and share their thoughts and views on how the service provided could be improved to meet the changing needs of their clients.
Jack Warner, Director Accounts Office Shipley said: 'We are pleased to have the opportunity to meet with accountants and agents representing taxpayers from across the country. We will use this opportunity to identify ways that we can continue to improve the service to our shared customer, the taxpayer.'
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