Distributor Easy IP has relaunched as IP Connect with the aid of a vendor partner, after parent company EuroTelecom filed for bankruptcy in March.
After its assets were frozen, Easy IP's managing director Stuart Reay looked to host access software vendor Attachmate for help.
"We knew our model was the correct one but we needed assistance to realise it. It is fair to say that without Attachmate's support IP Connect would not exist," said Stuart Reay, now managing director of IP Connect.
Jon Newlyn, business development manager at Attachmate, said: "In cases when distributors go bankrupt, their assets are frozen and relationships with resellers and vendors are strained."
"The company needed some breathing space, so we spoke to resellers to try and give the distributor more time.
"After talking to resellers they recognised the value that the distributor offered, and were prepared to hold back orders until the company was back up and running," said Newlyn.
This allowed the company a period to relaunch, during which time Attachmate worked with Reay on a consultancy basis to help restart the business.
Reay said: "Not all of our vendors were quite so positive when this happened, but it did allow me to ascertain which were real partners and which were not."
According to Newlyn, the co-operation occurred because the skills the distributor offered were vital to Attachmate and its resellers.
"Recovering the skills set was important because once it is lost, it is lost forever," he said.
"Our efforts have been rewarded: we have secured a pipeline of loyal resellers and now have a distributor even more focused on our products," said Newlyn.
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