Bea Systems is in talks with several telecoms equipment suppliers to include its Tuxedo transaction processing monitor in their products to help automate their business processes.
And the middleware vendor is also promoting its Webxpress range of Java applications servers and Java to database integration tools to try and encourage the industry to embrace ecommerce.
Chris King, Bea's telecoms market director, said: "Around 75 per cent of software in switches is hand coded. What these vendors need is a transaction monitor in each switch, multiplexer and digital cross connect product to help automate the development of order billing or trouble reporting applications."
King would not reveal which companies Bea was in discussions with, but Lucent, Cisco and Ericsson are expected to be on the list.
Bea has been selling middleware tools to the telecoms market since the company was formed four years ago, and the sector now represents 30 per cent of its total sales. Its flagship Tuxedo product was originally developed for the telecoms market by AT&T Bell Labs, the current research and development arm of Lucent.
But the supplier is now attempting to push telecoms carriers into the ecommerce age. According to King, carriers have failed to implement ecommerce themselves, although they are carrying ecommerce traffic for their customers.
He said: "Telcos have been slow to adopt the Internet and use it themselves as a sales and marketing tool. This is because they have complex internal systems and their scalabily requirements are higher. But it is also because they are conservative."
He added that carriers could use ecommerce for customers to order advanced telecoms services online such as call forwarding and call waiting, rather than having to call their operators.
He concluded: "Carriers should get going with ecommerce as quickly as possible. The imcumbent telcos are moving far too slowly. Ecommerce is going to do for the telecoms market what Etrade [online trading service] did to the stock market."
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