Trade union Amicus is sending a fact-finding delegation to India next month to investigate call centres being set up by UK companies.
According to The Scotsman newspaper, the union is making the visit in a bid to stem the tide of jobs being exported to the country.
Amicus is taking academics from Stirling and Strathclyde universities to analyse the Indian call centres on location.
The aim is to publish a report later in the year with recommendations on what can be done to help keep call centre jobs in the UK.
Unions are already unhappy about possible plans by BT to transfer directory enquiry operations to India. BT said that no final decision has been made.
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