Major companies who outsource are most likely to farm out their hardware and software service operations, according to a survey.
The IDC Bull Information Systems sponsored survey revealed that hardware and software services and maintenance were activities the only areas where outsourcing levels presently exceed in-house provision.
Lisa Powell, marketing team leader for desktop services at Bull, said: "It is common policy for companies to outsource hardware and software services, as products are often sold with support included."
The figure for network management is far lower mainly due to security issues. However, this looks set to change. 31% of those questioned said they would be outsourcing these services in the next five years.
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