Telecoms carriers are dragging their feet by not bundling wireless into their services to meet customer demand, research has claimed.
According to an In-Stat consumer survey, only 18 per cent of current subscribers have wireless, even though 31.6 per cent wish to include wireless in their telecoms bundle.
"The struggle between wireless and wireline services for subscribers and revenue seems to contribute to a tension between regulated incumbent telephone companies and their affiliated unregulated wireless companies," said In-Stat analyst David Chamberlain.
"As a result, the telcos may be missing an opportunity that the cable companies may soon be capitalising on."
In-Stat found that even though half of wireline local and long-distance usage has been replaced by mobile phones, 81 per cent of consumers want to keep their fixed line services.
The survey also found that consumers still prefer easy-to-understand service bundling, and shy away from complex converged wireless/wireline services.
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