A processing error in Barclays' Bacs system on Tuesday night has delayed the processing of thousands of business transactions, including salary payments, until after the Easter bank holiday.
The unfortunately timed technical error means that some salary payments coming from customers with Barclays accounts to other banks will not go through until next Tuesday.
The bank is urging employees to remain calm despite the fact that the error also fell on the pay day transaction at the end of a five-week month.
"Barclays has asked all banks affected to honour payments," said spokesman Andrew Routledge. "ATM machines should allow for the withdrawal of cash on a credit basis, or alternatively the production of a payslip at the bank will allow for cash withdrawal."
Bacs spokeswoman Jane Chan explained that, because transactions take three days to clear, those set to clear today would have been processed on Tuesday.
"But an overnight problem in the back-end software at Barclays means transactions will not be processed until next Tuesday," she said. "Bacs has asked all banks to honour payments even if funds are not shown as credited. Customers will have money for the bank holiday."
vnunet.com readers have reported a slowdown in Barclays' personal and small business online banking services, presumably being caused by hordes of panicked customers checking their accounts.
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