Any network manager without performance reporting systems will implement one within the next year, claims a new survey - but many managers claim they have more urgent priorities.
The research, by X-Cel Communications, questioned 50 IT/network managers whose organisations have a minimum of 100 Wan links and 1,000 Lan ports.
Of the 65 per cent that did not have a performance monitoring system in place, 78 per cent said they were looking to purchase one within the next six months.
Stephen Dunford, managing director of X-Cel, said: ?A monitoring system measures the performance of a network against factors of availability and end-to-end delay. It allows network managers to turn a gut feeling about why the network might not be working, into documentary evidence. They can then take this to the boss to justify a request for money.?
However, some network managers believe they have more urgent priorities such as the Year 2000 bug and European monetary union.
Ian Blythe, network manager at Deloitte and Touche, said: ?I haven?t met anyone who doesn?t have network problems. We do not have a performance reporting system in place, and have no plans to implement one.?
Another network manager at Brewen Dolphin, Mike Ixer, agreed: ?My main priority at the moment is getting the desktops in place.?
?There are bigger problems associated with implementing bigger systems,? said Dunford. ?We are just part of the network puzzle.?
Paul Lowe, network manager at Bank of America, said, ?We do have an inhouse performance monitoring system, and all in all we can get a complete picture with it. We brought in an outside consultant - which costs about the same amount as buying a package - and it?s more tailored to our needs. The results of the survey are probably quite accurate.?
X-Cel Communications will release Net-Tel 3.0 at the end of the month. It is an upgrade to previous versions, and now includes web functionality. ?It is the first of its kind to be operable on a Windows NT platform, and we hope to develop more for the Microsoft environment,? Dunford said.
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