Wireless application protocol (Wap) mobile services for the business market have been slow to emerge, despite the huge interest for these services in the consumer market.
Horoscopes, weather reports and sports scores dominate the portfolio of offerings available to Wap subscribers to date. Corporate services such as email and customer relationship management (CRM) are emerging, however.
Tim Sheedy, an analyst at researcher IDC, said most businesses use handheld devices, such as Palm and Psion computers, to access corporate data on the move.
"We are beginning to see more business services for Wap phones, but it will be some time before there is a big interest in the business community. With growing competition from handheld and other wireless devices, Wap is not guaranteed success," said Sheedy.
Irish mobile technology vendor eWare last week launched a CRM application for Wap phone users. The software provides wireless access to any corporate back-office system and to other CRM systems.
Phone.com announced on Tuesday that it will buy Paragon Software in a deal expected to be completed at the end of March. Paragon's Fonesync software allows users to download information from software such as Microsoft Outlook and Lotus Notes into their wireless phones. Phone.com creates software that allows Internet connections through wireless devices.
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