Mobile phone operators have assured shoppers they will be ready for any Christmas rush, Oftel has said.
All four operators have said they have taken sufficient steps to cope with the predicted surge in sales of mobile phones over the festive season.
At the end of October, Oftel director general, David Edmonds, demanded that the mobile operators detailed plans they had in place to avoid customer problems witnessed last Christmas and earlier this year. Hundreds of customers were left stranded, unable to use their pre-paid phones when help lines became jammed.
Last year two million mobiles were bought in the run-up to Christmas, a number which is expected to more than double this year, according to industry watchers.
"All four companies have given me strong assurances that they will be able to cope with the huge anticipated demand for connecting pre-pay mobile phones to their networks this Christmas," said Edmonds.
"Measures put in place include automated connection procedures that take only a few minutes, and hundreds of extra Customer Care staff in place to deal with any problems," he added.
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