The UK's Cable & Wireless has been unable to check whether its cable TV and Internet services are available to prospective subscribers for the past couple of days due to a computer crash.
The company’s database, which enables sales people to check if the services are open to particular post code addresses in the UK, went down on Monday and was still not working on Tuesday morning.
One sales person, who asked not to be named, said: "It has been a nightmare. The network is down that searches the addresses, which means we can’t sell anything".
A spokeperson for Cable & Wireless played down the crash, however. "All our systems have backup. It was a minor glitch and everything is back to normal now," she said.
Cable & Wireless Communications is the UK's largest provider of integrated telecommunications and television entertainment services. The company offers a broad range of facilities based network services, including local, national and international voice, data and Internet services.
In certain regions, it also provides multichannel television and resells mobile telecommunications services.
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