OneTeam is available to download now from the App Store on iTunes, allowing users to reach existing contacts on public clients such as AIM, ICQ, MSN, Yahoo and GoogleTalk, according to ProcessOne chief executive Mickaël Rémond.
The offering can also be used with an organisation's existing XMPP server, meaning that the IT department can monitor and report on usage for compliance purposes and ensure secure communications between staff and their contacts.
ProcessOne looked to support the iPhone due to its increasing popularity among enterprises because of its superior usability and manageability, explained Rémond.
He added that mobile IM capabilties could be particularly useful for sales operatives.
"On mobile IM, sales staff can go to a customer meeting for example and contact their technical staff at the back end while the meeting is still happening – so it's about getting information from co-workers," he said.
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