Most corporate IT managers do not feel they have the necessary resources to do the jobs expected of them, new research has found.
The study, sponsored by storage firm EMC, discovered that although the role of the IT manager is changing to more information-centred responsibilities, most of a manager's time is still taken up with traditional IT concerns.
Though 72% of IT managers have a mission to close the "information gap" in their companies, over half of these are "extremely concerned" that they cannot meet that goal because a disproportionate amount of time is tied up in simply moving internal data around.
"Lots of IT directors are not delivering the I in their titles," commented Astley Gayle, product marketing manager at EMC. "It's what they're paid for, but they face major challenges in being deluged with information.
It's becoming a major issue."
EMC's third annual survey of senior IT executives was carried out among 700 large corporations across the globe, with 300 in the US, 300 in Europe and the remainder in Australia and South Africa.
Another problem identified in the report is the amount of downtime companies are experiencing. Over half reported more than five incidents of unplanned downtime over the past year, with 13% citing outages of more than one day in duration. In addition, 70% take their systems down deliberately for at least an hour a month for maintenance.
Gayle was not surprised by the amount of downtime reported, but voiced concern that companies carrying out global business on the Internet could not afford to take planned downtime on their systems.
"If you're providing an Internet service, there is never a good time to take the system down," he noted. "Lots of companies are simply running out of night because the on-line day has been extended."
To avoid the problem, companies must think carefully now about their data repository infrastructure, said Gayle. "Start small, think big," he advised.
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